Customer Support Technician 1

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Company:
 
ManTech Intl Corp
Company Profile | Current Opportunities (1)
Job Location(s): San Antonio
Employment Term: Regular
Employment TypeFull Time
Start Date:As soon as possible
Starting Salary Range:Not Provided
Required Education: High School or Equivalent
Required Experience: Open
Related Categories:Professional and Technical

Position Description

Req ID 34380BR
Business Title Customer Support Technician 1
Group TSG
Location TEXAS San Antonio
Clearance Level Needed Secret
Category Information Technology
Job Duties and Responsibilities

ManTech Technical Services Group (TSG) has established itself as an Industry Leader in worldwide technology support providing support to the U.S. Army, U.S. Navy, the U.S. Air Force and other key Department of Defense (DOD) customers. We would like for you to consider becoming a member of our ManTech International team.

Customer Support Technician

Assists in providing customer contact and resolve routine, non-complex customer problems with designated product line(s) on the customer site. Communicates with internal technical or customer service personnel to determine nature of problem to implement procedures to resolve customer problem. Documents problem and troubleshooting procedures. Attends on- going training sessions to achieve a higher level of technical skill. Performs other duties as assigned.

Should have a strong knowledge of the current desktop Microsoft Operating System, Automated Call Tracking.

Requires High School diploma or equivalent (technical training), and three to four years of related experience.

Must be a U.S. citizen and able to maintain a Secret Clearance

Location : San Antonio, TX

Qualifications Requires High School diploma or equivalent (technical training), and three to four years of related experience.
Additional Qualifications Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Degrees High School Diploma or GED Certificate
Accredited Technical School Certificate
Equivalent Experience/Education
Years of Experience 03-04 years w/High School Diploma
Position Type FT
Shift Day

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